Skip to main content
NetApp Knowledge Base

"crypto.import.failed: ERROR: Import of key failed" alerts after ONTAP upgrade

  1. Last updated
  2. Save as PDF
Views:
838
Visibility:
Public
Votes:
2
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.8P7
  • Netapp Volume Encryption (NVE)
  • 2-node Metrocluster

Issue

  • Following upgrade to 9.8P7, volumes are offline and unrecoverable.
  • crypto.import.failed: ERROR: Import of key failed alerts are seen in the event.log:

Mon Nov 08 12:37:50 +0100 [node01: vv_apply00: crypto.import.failed:alert]: ERROR: Import of key with key ID 00000000000000000200000000000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx0000000000000000 failed. Additional information: key specified is not found.
Mon Nov 08 12:37:50 +0100 [node01: vv_apply08: crypto.import.failed:alert]: ERROR: Import of key with key ID 00000000000000000200000000000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx00000000000000000 failed. Additional information: key specified is not found.
Mon Nov 08 12:37:50 +0100 [node01: vv_apply19: crypto.import.failed:alert]: ERROR: Import of key with key ID 00000000000000000200000000000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx0000000000000000 failed. Additional information: key specified is not found.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.