WEEKLY_LOG AutoSupport not showing up in ActiveIQ
Applies to
- ONTAP 9
- AutoSupport delivered through SMTP
- Active IQ Digital Advisor
Issue
- WEEKLY_LOG AutoSupport messages are not showing up in ActiveIQ
- The AutoSupport message is delivered correctly by ONTAP to the local mail server
- AutoSupport message is delivered correctly to e-mail addresses within the company
- Local mail server logs confirm the AutoSupport email to be delivered correctly to
autosupport@netapp.com