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Unsupported Ethernet switch is detected

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Category:
ontap-9
Specialty:
core
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Applies to

  • ONTAP 9
  • Cluster Network Switch

Issue

  • system health alert show reports Unsupported Ethernet switch is detected.

               Node: NodeA
           Resource: Swtich01
           Severity: Major
    Indication Time: Mon Jan 16 17:00:52 2023
           Suppress: false
        Acknowledge: false
     Probable Cause: Unsupported Ethernet switch is detected.
    Possible Effect: Communication problems and network connectivity issues
                     occur.
 Corrective Actions: Unsupported Ethernet switch "Swtich01"
                     found. Connect a supported Ethernet switch to the
                     network.

  • system cluster-switch show reports IP address not reachable.

Cluster::*> system cluster-switch show
Switch                      Type               Address          Model
--------------------------- ------------------ ---------------- ---------------
Swtich01                    cluster-network    192.168.x.x      OTHER
     Serial Number: Unknown
      Is Monitored: false
            Reason: IP address not reachable
  Software Version: Cisco Nexus Operating System (NX-OS) Software, Version
                    9.3(5)
    Version Source: CDP/ISDP

  • Following also seen when you run below command
    • Clsuter::> system health alert show
      Node: node1
      Alert ID: SwitchUnreachable_Alert
      Resource: switch1(YYY26390XXX)
      Severity: Major
      Indication Time: Mon Mar 10 14:42:11 2025
      Suppress: false
      Acknowledge: false
      Probable Cause: The ethernet switch's IP address is not reachable fromthe local node.
      Possible Effect: Monitoring of the switch and log collection will not function.
      Corrective Actions: Ensure that the IP address is reachable or specify the correct reachable IP address.

      Node: Node1
      Alert ID: UnsupportedSwitch_Alert
      Resource: switch1(YYY26390XXX)
      Severity: Major
      Indication Time: Mon Mar 10 14:42:33 2025
      Suppress: false
      Acknowledge: false
      Probable Cause: Unsupported Ethernet switch is detected.
      Possible Effect: Communication problems and network connectivity issues occur.
      Corrective Actions: Unsupported Ethernet switch "undcdsa-nsdb01(FDO26390U4P)" found. Connectsupported Ethernet switch to the network.

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