Unable to modify encryption key disk.encryptCmdFailed
Applies to
- ONTAP 9
- NetApp Storage Encryption (NSE)
- External key manager (EKM)
- Onboard key manager (OKM)
Issue
- New nodes (Cluster1-03, Cluster1-04) were added to the cluster.
- When trying to modify the encryption key (Onboard Key Manager) on disks, ONTAP returns an error:
Cluster1::> storage encryption disk modify -disk 2.* -data-key-id 000000000000000001000000000001001x1x11111x111111x111x11x111111x0000000000000000
24 entries were acted on.
Info: Starting modify on 12 disks on node Cluster1-03.
View the status of the operation by using the "storage encryption disk show-status" command.
Starting modify on 12 disks on node Cluster1-04.
View the status of the operation by using the "storage encryption disk show-status" command.
Cluster1::*> storage encryption disk show-status
FIPS Latest Start Execution Disks Disks Disks
Node Support Request Timestamp Time (sec) Begun Done Successful
------- ------- -------- ------------------ ---------- ------ ------ ----------
Cluster1-01
false unknown - - - - -
Cluster1-02
false unknown - - - - -
Cluster1-03
false modify 1/1/2025 10:15:12 3 12 12 0
Cluster1-04
false modify 1/1/2025 10:15:12 3 12 12 0
4 entries were displayed.
- EMS.log
disk.encryptCmdFailed: Encrypting disk 0n.20 failed disk encrypt modify command with error status Could not authenticate with disk. (0xe).