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Unable to add NTP server on ONTAP 9.10.1+

  1. Last updated
    Aug 17, 2024
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Category:
ontap-9
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core
Last Updated:
8/17/2024, 2:58:54 AM

Applies to

  • ONTAP 9.10.1 and later
  • Network Time Protocol (NTP)

Issue

  • When adding an NTP server:

Cluster::> cluster time-service ntp server create 10.10.10.10
Error: command failed: Unable to query NTP server "10.10.10.10" with address 10.10.10.10 within 5 seconds.

  • NTP server is pingable from all management LIFs
  • No firewall between storage node's e0M port and the external NTP server

 

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