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Unable to add Cluster to Rubrik, invalid credentials

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • Rubrik Backup

Issue

  • When attempting to add the cluster to Rubrik backup, Rubrik generates the below error message:
Failed to make API calls to the NAS system netapp-mtl.uapinc.com. Cause: The NAS system credentials provided are incorrect. Remedy: Confirm that the credentials entered for the NAS system are correct.
  • Verified the credentials entered are correct by logging into the cluster with them.

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