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Unable to SSH due to wrong credentials

Views:
35
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:
9/10/2024, 4:34:02 PM

Applies to

  • ONTAP 9
  • SSH

Issue

Access to the node/cluster management IP is not possible.
 
Audit logs:
00000024.01d2e0eb 09dd8038 Tue Sep 03 2024 12:26:32 +03:00 [kern_audit:info:2436] 0000000000000000 :: dc1-st-cl1:ssh :: 10.13.20.17:42482 :: dc1-st-cl1:jester :: Login Attempt :: Error: Authentication failed.

MGWD logs:
00000024.01d2e0ec 09dd8038 Tue Sep 03 2024 12:26:32 +03:00 [kern_mgwd:info:2436] Info: sp_passwd_expiration_update: sp user update: passwd_rdb callback, rdb_op = 0

 

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