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Snapmirror to cloud fails due to Failure to perform I/O with the capacity tier

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286
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
1/6/2025, 1:27:49 PM

Applies to

  • ONTAP 9
  • Snapmirror to cloud
  • Azure

Issue

  • Snapmirror-to-Cloud transfer fails due to "Failure to perform I/O with the capacity tier"
  • The failure is silent, occurring on a single node, and does not report that object-store is unavailable
Snapmirror show output:
cluster1::*> snapmirror show azurebucket:/objstore/

                                  Source Path: source_svm:vol_name
                               Source Cluster: -
                               Source Vserver: source_svm
                                            ...
  Last Transfer Error: Transfer failed. (Filesystem error (Failure to perform I/O with the capacity tier. Retry the operation))
                                            ...
                                            ...
                                            ...
                                            ...
                           Last Transfer From: source_svm:vol_name
                                            ...
                             Unhealthy Reason: Transfer failed.
                                            ...
 
EMS error:
Tue Jan 16 13:30:27 +0000 [cluster1-01: sm_logger_main: smc.snapmir.update.fail:error]: Snapmirror update from source volume 'source_svm:vol_name' to destination volume 'azurebucket:/objstore/<uuid>' failed with error 'Transfer failed.(Filesystem error(Failure to perform I/O with the capacity tier. Retry the operation))'. Relationship UUID 'uuid'.
 
SKTRACE.LOG:
2023-09-27T19:14:37Z 30319942262682089    [9:0] CLOUD_BIN_ERR:  cloud_io_objstore_callback: Cloud bin: volume , osc_error 2
2023-09-27T19:14:37Z 30319942702352484    [7:0] CLOUD_BIN_ERR:  cloud_io_do_retry_on_callback: Cloud bin: retry fail cioError=9 timePassed=30803

 

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