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Server Not Responding or Too Distant

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • NTP

Issue

  • The NTP server intermittently shows "Server Not Responding or Too Distant":

::*> cluster time-service ntp status show -instance
NTP Server Host Name, IPv4 or IPv6 Address: 10.11.12.13
                         Server IP Address: 10.11.12.13
Is Peer Reachable and Responding to Polls?: true
         Is Peer Selected as Clock Source?: false
                 State of Server Selection: reject
     Description of Server Selection State: Server Not Responding or Too Distant
                      Poll Interval (secs): 64
                Time from Last Poll (secs): 91
              Offset from Server Time (ms): 186.45
                 Delay Time to Server (ms): 1.22
                 Maximum Offset Error (ms): 0.00
                    Reachability of Server: 07
                   Stratum of Server Clock: 5
                 Reference Clock at Server: 169.254.0.26
           Reported Packet and Peer Errors: peer_dist

  • The "Reachability of the server" field does increase (meaning communication does succeed), but never reaches the maximum value (ff - representing 8 good consecutive pollings)
  • There is no time synchronization issue - or only insignificant and intermittently

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