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Sending ASUP fails due to firewall blocking communication to proxy server

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • AutoSupport (ASUP)

Issue

  • The automatically sent ASUP does not appear in Active IQ Digital Advisor (AIQDA).
  • system node autosupport history show command displays error:

Failed to connect to <PROXY_SERVER> port <PROXY_PORT> after 75000 ms: Couldn't connect to server

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