Skip to main content
NetApp Knowledge Base

SNMP traps not reaching destination due to SNMP configuration mismatch

Views:
503
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Simple Network Management Protocol (SNMP)

Issue

  • SNMP traps from ONTAP do not reflect on the SNMP server.
  • The destination IP address is properly configured:

Cluster1::> event notification destination show
Name            Type        Destination
--------------  ----------  ---------------------
snmp-traphost   snmp        10.XX.XX.XX (from "system snmp traphost")

  • The creation of a test event shows that ONTAP is generating the traps:

Cluster1::> set diag
Cluster1::*> event generate -node Node-01 -message-name monitor.volume.nearlyFull -values test,test,test,test,test,test

Cluster1::*> event notification history show -destination snmp-traphost
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
3/28/2023 14:53:37  Node-01          ERROR         monitor.volume.nearlyFull: test testtesttest is nearly full (using or reserving test% of space and test% of inodes).

  • The collection of packet traces on the management port confirms that the SNMP traps are being generated on the node.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.