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S3 Certificate Replacement Shows “Untrusted” Warning in ONTAP

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ontap-9
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Applies to

  • NetApp ONTAP 9.14.1P15 (and likely other ONTAP 9.x versions)
  • S3 Object Storage service on ONTAP
  • FAS9500 and similar hardware platforms
  • Environments using internal Microsoft ADCS (Active Directory Certificate Services) as CA

Issue

After replacing the S3 object storage server certificate on ONTAP with a new certificate issued by an internal ADCS CA, browsers and client tools display a warning that the connection is not secure or the certificate is untrusted.
This occurs even though the certificate is correctly installed and valid.

Example Log Output:

::*> security certificate truststore check -server xxxxxobject-s3.xxxx.local:443

Error: command failed: Missing certificate with subject name: "DC=Local,DC=ZZZZ,CN=ZZZZ-AA02"

Browser warning:
 “Connecting to this site is insecure. Do not enter any sensitive information (such as passwords or credit cards) on this website, as it may be stolen by attackers.”

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