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Post upgrade, configuration backup upload fails via FTPS

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ontap-9
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Applies to

  • ONTAP 9 (specific versions)
    • ONTAP 9.6P17
    • ONTAP 9.7P17-9.7P18
    • ONTAP 9.8P7-9.8P11
    • ONTAP 9.9.1P2-9.9.1P7
  • FTPS

Issue

  • Attempting to upload system configuration backups via FTPS fails:

Cluster01::> set advanced

Cluster01::*> system configuration backup upload -node Cluster01-01 -backup Netapp.weekly.2022-03-06.00_25_00.7z -destination ftps://user:password@xxx.xxx.xxx.xxx -validate-certificate true
Uploading the configuration backup file.

Error: command failed: Upload operation of configuration backup file exited with error: Failed to upload configuration backup file "/mroot/etc/backups/config/Netapp.weekly.2022-03-06.00_25_00.7z" to
       "ftps://user:password@xxx.xxx.xxx.xxx/Netapp.weekly.2022-03-06.00_25_00.7z". Error: Upload failed (at start/before it took off) : Failed FTP upload: 425.

  • During automatic upload attempts the event log may show errors similar to the following:

[Cluster1-01: mgwd: configbr.uploadFailed:error]: Configuration backup file /mroot/etc/backups/config/cluster1-01.8hour.2022-02-10.18_15_04.7z cannot be uploaded to the destination URL ftps://ftpserver.domain.local/cluster1-01.8hour.2022-02-10.18_15_04.7z. Error: 'Transferred a partial file : SSL shutdown timeout'.

[Cluster1-01: mgwd: configbr.uploadFailed:error]: Configuration backup file cluster1-01.8hour.2022-02-10.18_15_04.7z cannot be uploaded to the destination URL ftps://ftpserver.domain.local. Error: 'Upload operation of configuration backup file exited with error: Failed to upload configuration backup file "/mroot/etc/backups/config/cluster1-01.8hour.2022-02-10.18_15_04.7z" to "ftps://ftpserver.domain.local/cluster1-01.8hour.2022-02-10.18_15_04.7z". Error: Transferred a partial file : SSL shutdown timeout.'.

  • Uploads may also fail with the following:

Error: command failed: Upload operation of configuration backup file exited with error: Failed to upload configuration backup file "/mroot/etc/backups/config/Netapp.weekly.2022-03-06.00_25_00.7z" to
       "ftps://user:password@xxx.xxx.xxx.xxx/Netapp.weekly.2022-03-06.00_25_00.7z". Error: Login denied : Access denied: 530.

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