Object Store un-available due to IP change
Applies to
- ONTAP 9
- Azure blob
Issue
- The user cannot able to access files, as object store went into unavailable state.
CLUSTER::> storage aggregate object-store show -object-store-availability unavailable
Aggregate Object Store Name Mirror Type Availability Partner Availability
-------------- ----------------- ----------- ------------- --------------------
agg001 OBJECT-cloud-data-tiering-XXXX primary unavailable unavailable
agg002 OBJECT-cloud-data-tiering-XXXX primary unavailable unavailable
- sktrace logs we will see the connection to the Azure blob is unavailable and that is followed by the invalid access key:
2025-05-23T18:27:28Z 50568XXXXXX02352 [5:0] CLOUD_BIN_ERR: check_object_store_alive_cb: Object store unavailable, config name: OBJECT-cloud-data-tiering-XXXX, config id: 5, node uuid: XXXXXXX-5ecb-XXXXXX-a017-XXXXXXXXXX, reason: Connection unavailable
2025-05-23T18:27:50Z 50568XXXXXX02352 [16:0] CLOUD_BIN_ERR: object_store_config_check_connection: HEAD failed for s3 handle 1578 at try_count 1 with error 12 (Access denied)
2025-05-23T18:27:51Z 5056912497584528 [22:0] CLOUD_BIN_ERR: object_store_config_check_connection: PUT failed for s3 handle 1578 at try_count 2 with error 35 (Invalid access key)