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Local user account cannot authenticate after password expiry

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9.7P10
  • Local user accounts that are created with a password expiration policy

Issue

  • When the local user's password expires, any login attempt returns error "ACCESS DENIED" and the user is not prompted to change password and cannot login.
  • Attempting to manually change the password also gives the error "ACCESS DENIED", and the user cannot authenticate with the old or new password.

 

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