License add fails with "invalid license key" and throws "MDB recovery unsuccessful" errors in AutoSupport
Applies to
ONTAP 8.2.x 7-ModeIssue
CIFS shares are not accessible and displays the below Autosupport messages.
HA Group Notification (MDB RECOVERY UNSUCCESSFUL FOR THE servprocd) WARNING
HA Group Notification (MDB RECOVERY UNSUCCESSFUL FOR THE mgwd) WARNING
HA Group Notification (MDB RECOVERY UNSUCCESSFUL FOR THE nchmd) WARNING
HA Group Notification (MDB RECOVERY UNSUCCESSFUL FOR THE coresegd) WARNING
HA Group Notification (MDB RECOVERY UNSUCCESSFUL FOR THE shmd) WARNING
Symptoms
- License add command fails with no apparent reason stating the below error,
license add: invalid license key "< license code >", reason: "License addition failed.", skipping.
- License command displays no licenses available although licenses exist on the system,
Filer> license
No licenses are installed
- The storage system displays the default CIFS shares, however this cannot be accessed from the Windows client.
Note: Other protocols FCP and NFS will continue to function normally.