Skip to main content
NetApp Knowledge Base

How to create tgz file type to upload AutoSupport manually by Windows Tool

  1. Last updated
  2. Save as PDF
Views:
1,224
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

​

​

Applies to

Description

You might encounter manually upload AutoSupport is not successfull due to the 7z compression method(LZMA2), sometime even you use LZMA, the Active IQ(AIQ) still prompts errors, the following procedure is to zip it into tgz by Windows if you are not familiar with Linux.

  • Before you use this method, your Windows host need 7-Zip software, please install it if necessary.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.