Error: 'Root Volume Record Not Found' During ONTAP Cluster Image Validation
Applies to
- ONTAP 9
- ONTAP upgrade
Issue
- During ONTAP upgrade, the command
cluster image validatereturns an error :
Cluster ::> cluster image validate -version 9.XPXX
It can take several minutes to complete validation...
It can take several minutes to complete validation...
Error: show failed: Root volume record not found for nodes: Cluster-Node1.
Contact support personnel for assistance.- The command
ring showshows the following
Cluster::*> ring show
(cluster ring show)
Node UnitName Epoch DB Epoch DB Trnxs Master Online
--------- -------- -------- -------- -------- --------- ---------
Error: rdb_ring_info: RDB ring state query of 127.0.0.1 for vldb failed on RPC connect: clnttcp_create: RPC: Remote system error - Connection refused
rdb_ring_info: RDB ring state query of 127.0.0.1 for vifmgr failed on RPC connect: clnttcp_create: RPC: Remote system error - Connection refused
rdb_ring_info: RDB ring state query of 127.0.0.1 for bcomd failed on RPC connect: clnttcp_create: RPC: Remote system error - Connection refused
rdb_ring_info: RDB ring state query of 127.0.0.1 for crs failed on RPC connect: clnttcp_create: RPC: Remote system error - Connection refused
Node1
mgmt 16611 16611 120941 Node2
secondary
Node1
vldb - - - - -
Node1
vifmgr - - - - -
Node1
bcomd - - - - -
Node1
crs - - - - -
Node2
mgmt 16611 16611 120941 Node2
master
Node2
vldb 26 26 1 Node2
master
Node2
vifmgr 27 27 27 Node2
master
Node2
bcomd 16700 16700 6 Node2
master
Node2
crs 26 26 1 Node2
master
10 entries were displayed.
- RPC connection error is listed for Node 1 for the command
port show
Cluster::*> port show
Warning: Unable to list entries for vifmgr on node "Node1": RPC: Couldn't make connection [from mgwd on node "Node2" (VSID: -1) to vifmgr at 169.254.20.11].
Node: Node2
Ignore
Speed(Mbps) Health Health
Port IPspace Broadcast Domain Link MTU Admin/Oper Status Status
--------- ------------ ---------------- ---- ---- ----------- -------- ------
e0M Default 10.128.10.0/24 up 1500 auto/1000 healthy false
e0a Cluster Cluster up 9000 10000/10000 healthy false
e0b Cluster Cluster up 9000 10000/10000 healthy false
e0c Default 10.128.50.0/24 up 1500 auto/10000 healthy false
e0d Default 10.128.50.0/24 up 1500 auto/10000 healthy false
5 entries were displayed.
- The command
sto fa showshows following :
Cluster::*> sto fa show
(storage failover show)
Takeover
Node Partner Possible State Description
-------------- -------------- -------- -------------------------------------
Node1 Node2 true Connected to Node2. Waiting
for cluster applications to come
online on the local node. Offline
applications: vldb, vifmgr, bcomd,
crs, scsi blade, clam.
Node2 Node1 true Connected to Node1, Partial
giveback
2 entries were displayed.