Skip to main content
NetApp Knowledge Base

Drives moved from one cluster to another report 0xe errors on boot

  1. Last updated
  2. Save as PDF
Views:
345
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • NetApp Storage Encryption (NSE)

Issue

Shelf containing drives was repurposed for use in another cluster. Upon powering on at the new site, 0xe errors were observed and the drives reported "Failed-Unsupported"
 
Sample boot message:
 
Mar 08 20:29:56 [localhost:disk.encryptAccessErr:error]: Unable to restore data access on encrypting disk 0d.02.0; status security unknown key (0xe).

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.