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"DataSync could not detect any files in the source SMB filesystem" because account is not in BUILTIN\Administrators

  1. Last updated
    May 20, 2025
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65
Visibility:
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Category:
ontap-9
Specialty:
nas
Last Updated:
5/20/2025, 8:41:40 AM

Applies to

  • ONTAP 9
  • CIFS/SMB
  • AWS DataSync

Issue

  • DataSync starts a job to copy data from ONTAP to AWS, but fails with message:
    • DataSync could not detect any files in the source SMB filesystem hostname.domain/sharename/
  • Packet trace shows that
    • Client requests to open the share's directory with the System Security flag enabled in the Access Mask
      • DataSync could not detect any files in the source SMB filesystem
    • ONTAP responds with NT Status: STATUS_PRIVILEGE_NOT_HELD (0xc0000061), denying the request to open the file
      • DataSync could not detect any files in the source SMB filesystem

 

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