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Customer received authentication error when using SSH to manage CIFS Vserver

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • SSH
  • Vserver (SVM)

Issue

  • When attempting to connect via SSH to a CIFS storage virtual machine (SVM)/Vserver using AD credentials, the connection closes due to an authentication error with the AD user.
  • EMS events:

Wed Oct 09 16:12:04 +0000 [node-01: secd: secd.kerberos.preauth:error]: A Kerberos pre-authentication failure occurred for SVM "node-01-cifs" due to invalid credentials for user@COMPANY.COM.

Wed Oct 09 16:12:08 +0000 [node-01: sshd: sshd.auth.loginDenied:notice]: params: {'message': 'Failed keyboard-interactive / pam for DOMAIN\\USER from 10.xxx.xxx.xx port 61445 ssh2  '}

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