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Could not solve support.netapp.com through DNS

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Applies to

  • ONTAP 9
  • DNS is configured
  • Autosupport
  • Firewall is not blocking DNS port

Issue

  • vserver services name-service getxxbyyy getaddrinfo -vserver <vserver> -hostname support.netapp.com -address-family all -show-source true -node <node> fails to solve support.netapp.com.
  • DNS is configured correctly and it is reachable

 

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