Skip to main content
NetApp Knowledge Base

Autosupports via SMTP failing with: Failed sending data to the peer

  1. Last updated
    Mar 5, 2025
  2. Save as PDF
Views:
349
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
3/5/2025, 6:09:36 PM

Applies to

  • ONTAP 9
  • Autsupport

Issue

  • Autosupports are failing with error "Failed sending data to the peer"
  • Autusupport check show-details confirms that the connection to the SMTP server is good.

Category: smtp
          Component: mail-server
             Status: ok
             Detail: Successfully connected to: x.x.x.x:587.

Node: FRNETFASEUSBKPPR1-01

Category: smtp
          Component: mail-server
             Status: ok
             Detail: Successfully connected to: x.x.x.x:587.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.