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Autosupports not being generating and cannot be invoked

  1. Last updated
    Apr 8, 2024
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99
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
4/8/2024, 1:35:27 PM

Applies to

  • ONTAP 9
  • Autosupport

Issue

  • Autosupport are not being sent to NetApp but configuration is correct
  • autosupport history show indicates autosupports have not been generated or sent
  • Autosupports invoked using 'autosupport invoke' command fail with the error below:
Error: command failed: AutoSupport trigger "callhome.invoke" collection is disabled.
 

 

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