AutoSupport not receiving via https/https Error: Forefront TMG denied the specified Uniform Resource Locator (URL)
Applies to
- ONTAP :8.3.2 P11
- FAS 8040
Issue
AutoSupport is not receiving on one of the nodes in the cluster via http/https:
Error: Forefront TMG denied the specified Uniform Resource Locator(URL)
From the below command output, the node: 01 with status "failed" is reported
::> autosupport check show
On Demand
Node HTTP/HTTPS Server SMTP Configuration
---------------- ---------- ---------- ---------- -------------
node:02 ok ok ok ok
node:01 failed failed ok ok
Warning: status not "ok" for at least one check. Use the "check
show-details" command for additional information.
2 entries were displayed
::> autosupport check show-details
Node: node:01
Category: http-https
Component: http-put-destination
Status: failed
Detail: HTTP/S PUT connectivity check failed for destination:
https://support.netapp.com/put/AsupPut/. LibCurl Error
(56): Failure when receiving data from the peer
Component: http-post-destination
Status: failed
Detail: HTTP/S POST connectivity check failed for destination:
https://support.netapp.com/asupprod/post/1.0/postAsup.
LibCurl Error (56): Failure when receiving data from the
Peer
Notifyd.log
00000024.00851b3d 02e01ef4 Tue May 28 2019 15:19:47 +10:00 [kern_notifyd:info:1615] 0x80aac3b00: 0: ERR: AutoSupport::OnDemand: Unable to send trigger request to ASUP OnDemand Server
00000024.00851b3e 02e01ef4 Tue May 28 2019 15:19:47 +10:00 [kern_notifyd:info:1615] 0x80aac3b00: 0: ERR: AutoSupport::OnDemand: Unable to send AOD request to OnDemand Server: Failure when receiving data from the peer
00000024.00851b3f 02e01ef4 Tue May 28 2019 15:19:47 +10:00 [kern_notifyd:info:1615] Received HTTP code 502 from proxy after CONNECT
00000024.00851ed4 02e02650 Tue May 28 2019 15:22:56 +10:00 [kern_notifyd:info:1615] (category: 1615:2378:deliver) (emittime: 5/28/2019 15:22:22) (message: Read response immediately from proxy CONNECT)ï? From Netapp it is able to connect till proxy server
00000024.00851ed5 02e02650 Tue May 28 2019 15:22:56 +10:00 [kern_notifyd:info:1615] (category: 1615:2378:deliver) (emittime: 5/28/2019 15:22:22) (message: HTTP/1.1 502 Proxy Error ( Forefront TMG denied the specified Uniform Resource Locator (URL). ))
00000024.00851ed6 02e02650 Tue May 28 2019 15:22:56 +10:00 [kern_notifyd:info:1615] (category: 1615:2378:deliver) (emittime: 5/28/2019 15:22:22) (message: Via: 1.1 P01721)
00000024.00851ed7 02e02650 Tue May 28 2019 15:22:56 +10:00 [kern_notifyd:info:1615] (category: 1615:2378:deliver) (emittime: 5/28/2019 15:22:22) (message: Connection: close)
00000024.00851ed8 02e02650 Tue May 28 2019 15:22:56 +10:00 [kern_notifyd:info:1615] (category: 1615:2378:deliver) (emittime: 5/28/2019 15:22:22) (message: Proxy-Connection: close)