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AutoSupport failed with error "Couldn't connect to server" due to LIFs on wrong port

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • AutoSupport
  • ONTAP 9

Issue

  • AutoSupports sending successfully for Node B, but not for Node A.
  • Error Couldn't connect to server:

::> autosupport history show -node Node-A -instance

Node: Node-A
     AutoSupport Sequence Number: 149
Destination for This AutoSupport: http
                   Trigger Event: callhome.management.log
             Time of Last Update: 6/26/2024 03:08:51
              Status of Delivery: transmission-failed
               Delivery Attempts: 15
             AutoSupport Subject: MANAGEMENT_LOG
                    Delivery URI: XXX.XXX.XXX.XXX(support.netapp.com/put/AsupPut)
                      Last Error: Failed to connect to XXX.XXX.XXX.XXX port 8080 after 74999 ms: Couldn't connect to server

 
 

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