AutoSupport delivery is slow and truncated

Applies to

• ONTAP 9.12.1 or later
• AutoSupport
• Transport HTTPS

Issue

• Following an upgrade to ONTAP 9.14.1, noticed that AutoSupports were taking over an hour to process and deliver. 
  • Once delivered, noticed certain logs missing from the AutoSupport bundle
• Reviewing the Manifest we can see many logs being skipped due to exceeding the time limit
  • run ::> manifest show -node * -status *-limit

::> manifest show -node * -status *-limit
  (system node autosupport manifest show)
                            AutoSupport    Collected
Node              Sequence  Body Filename  Size        Status    Error
----------------- --------- -------------- ----------- --------- -----------
Node-02     1052
                            system-info.xml          - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            motherboard-info.xml     - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            software_image.xml       - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            CLUSTER-INFO.xml         - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            diff-svcs.xml            - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            effective-cluster-version.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            cluster-version-replicated.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            autosupport.xml          - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            autosupport_budget.xml   - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            autosupport_history.xml  - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            licenses.xml             - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            managed-feature.xml      - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            vserver-info.xml         - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            nwd-config.xml           - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            nwd-service-config.xml   - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded
                            nwd-resource-config.xml  - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded