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CONTAP-75079: Automatic BMC upgrade fails after ONTAP upgrade, stuck at 5% and not progressing

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Issue

  • On AFF A400, AFF C400, FAS8700 or FAS8300 systems, ONTAP attempts to upgrade the
    BMC firmware but it times out with update progress stuck at 5%.
  • The following servprocd log messages are seen with this issue:

[node1: servprocd: sp.servprocd.upd.evts:debug]: params:{'reason': 'SP Firmware network update from XX.X to XX.X has been triggered.'}
[node1: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params:{'reason': 'BMC update - BMC Firmware update timed out.'}
[node1: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.

 

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