Skip to main content
NetApp Knowledge Base

CONTAP-523342: Upgrade from 9.11 to 9.15 can get interrupted

  1. Last updated
  2. Save as PDF
Views:
27
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Issue

  • The /cfcard/kmip/certs/client.key file is needed to allow ONTAP to communicate with external key servers.
  • When upgrading from 9.11 to 9.15 with an external key manager configured on the admin Vserver, the /cfcard/kmip/certs/client.key file can get corrupted.
  • Because the /cfcard/kmip/certs/client.key file is corrupted and can't be read, ONTAP can't communicate with external key servers and upgrade is interrupted.
  • There are several ways to determine if this defect is the cause of the upgrade interruption:
    • Run the 'security key-manager external show-status' command:
      • The 'status' is 'unknown' and the 'Status Details' are 'BAD_KEY_FILE'.
    • The string "BAD_KEY_FILE" appears in the /mroot/etc/log/mlog/kmip2_client.log file.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.