Skip to main content
NetApp Knowledge Base

CONTAP-384396: Tape connection to A250 with Broadcom SAS card report Port Status: online-degraded

Views:
87
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Issue

An externa SAS port connected to a tape library shows as degraded, but it's online and working.
Example for Platform A250 :
Port Speed: 12 Gb/s
Port State: enabled
Port Status: online-degraded
Error Type: online-degraded
Error Severity: Error
Error Text: The port is in an online degraded state.
Corrective Action: Check cable connections.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.