Skip to main content
NetApp Knowledge Base

CONTAP-64446: FlexGroup's excessive use of CSM agent threads might cause a delay in delivering packets for local connections

Views:
20
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Issue

  • Configuration includes FlexGroups.
  • Volume move jobs are running.
  • CSM connection timeout errors are logged:
    Fri Jan 19 XX:XX:XX -0X00 [XXXXX: CsmMpAgentThread: csm.createSessionFailed:debug]: Cluster Session Manager (CSM) failed to create session (req=XXXXX:dblade, rsp=scc111n09a:dblade, uniquifier=11060f4e7cae0ff5) with transport type NULL, session tag WAFL_REMOTE, record state ACTIVE, CSM error CSM_CONNABORTED, low-level error UNKNOWN, socket error 0, and TLS error 0.
  • There is an unexpected takeover due to software panic:
    Fri Jan 19 XX:XX:XX -0X00 [XXXXX: nodewatchdog: nodewatchdog.monitor.history:debug]: mgwd null[mgwd] S0 0,5? -31,5? -61,5? -91,5? -121,5? -151,5? -211,0 -241,0 -270,0 -301,0 -331,0 -360,0 -391,0 -421,0 -451,0 -481,0 -511,0 -541,0 -571,0 -600,0
    Fri Jan 19 XX:XX:XX -0X00 [XXXXX: nodewatchdog: nodewatchdog.node.panic:alert]: Data ONTAP has experienced a serious internal error: Process mgwd unresponsive for 225 seconds (mgwd startup: "(2357)"). This might cause the node experiencing the problem to become unresponsive to data access. The node has been panicked to prevent this condition from continuing.
    Fri Jan 19 XX:XX:XX -0X00 [XXXXX: send_boot_msg_thread: mgr.stack.string:notice]: Panic string: Process mgwd unresponsive for 225 seconds (mgwd startup: "(2357)") in process nodewatchdog on release 9.10.1P12 (C)
  • After panic, giveback is successful and the node is healthy.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.