Skip to main content
NetApp Knowledge Base

CONTAP-358548: Snapcenter snapshot creation incorrectly receives timeout failure due to time drift between cluster nodes

  1. Last updated
  2. Save as PDF
Views:
7
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Issue

SnapCenter triggers cg-start and cg-commit and ONTAP immediately responds back with timeout failure while the Snapshot create is triggered.
Expectation is for ONTAP to respond back only when snapshot operation completes or ONTAP not initiating a snapshot creation considering a failure.
Upon receiving failure in snapshot creation(cg-commit response) ,SnapCenter will unquiesce the Application and allow IO operation on the disk.
This can result in Application crashing or Host side reboots.
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.