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Mediator install error but both SCST and Mediator services are running

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153
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Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster IP
  • ONTAP Mediator

Issue

Error in Mediator install logs
 
Example:

[2024-05-26 15:24:04] Job for ontap_mediator.service failed because the control process exited with error code.
[2024-05-26 15:24:04] See "systemctl status ontap_mediator.service" and "journalctl -xeu ontap_mediator.service" for details.
[2024-05-26 15:24:04] warning: %post(ontap-mediator-1.8.0-9.el9.noarch) scriptlet failed, exit status 1
[2024-05-26 15:24:04] ontap-mediator install returned: 0
[2024-05-26 15:24:06] //root/ontap-mediator-1.8.0/ontap_mediator.oQ4elL/ontap-mediator-1.8.0/ontap-mediator-1.8.0/install: line 522: dist/scst.patch: No such file or directory
[2024-05-26 15:24:06] Unable to patch /etc/init.d/scst, check that the mediator-scst.service is healthy

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