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Mediator install fails for mediator is not reachable when mediator is reachable

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Category:
ontap_mediator
Specialty:
metrocluster
Last Updated:

Applies to

  • ONTAP Mediator
  • Metrocluster IP

Issue

  • The following errors are seen when trying to add mediator to ONTAP
 
::*> metrocluster configuration-settings mediator add -mediator-address XX.XX.XX.XX
Adding the mediator and enabling Automatic Unplanned Switchover. It may take a few minutes to complete.
Please enter the username for the mediator:mediatoradmin
Please enter the password for the mediator:
Confirm the mediator password:
Creating mediator mailboxes..

Error: command failed: The request to reach the mediator failed during the add operation.
Check if the mediator is reachable and then try the operation again.

  • The mediator host is reachable by ONTAP and ONTAP is reachable by the mediator host

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