NDMP network dump operation aborted by backup application

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Visibility:: Public

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Category:: ontap-9

Specialty:: dp

Last Updated:

Applies to

ONTAP 9
Network Data Management Protocol (NDMP)
Data Management Application (DMA)
Commvault (CV)

Issue

Network Data Management Protocol operation aborted by DMA just after the data connection being established with your data management application.
In the NDMP debug logs below, DMA tries to establish a data connection:

Mon Sep 27 2021 17:54:36 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 17:54:36 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent1]:8602 due to Connection timed out) Mon Sep 27 2021 17:55:51 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 17:55:51 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent2]:8602 due to Connection timed out) Mon Sep 27 2021 17:57:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 17:57:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent3]:8602 due to Connection timed out) Mon Sep 27 2021 17:58:21 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 17:58:21 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent1]:8602 due to Connection timed out) Mon Sep 27 2021 17:59:36 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 17:59:36 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent2]:8602 due to Connection timed out) Mon Sep 27 2021 18:00:51 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 18:00:51 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent3]:8602 due to Connection timed out) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent1]:8602 due to Connection timed out)

This took more than 5 minutes to establish a data connection.

Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: NDMP Connect: Successfully connected to [MediaAgent2].8602, using local address [cluster_mgmt_IP].21613

The connection is then aborted afterwards by DMA.

Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: DMA>>S V4 sequence=27 (0x1b) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: Time_stamp=0x6151eafe (Sep 27 18:02:06 2021) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: message type=0 (NDMP4_MESSAGE_REQUEST) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: message_code=0x902 (NDMP4_CONNECT_CLOSE) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: reply_sequence=0 (0x0) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: error_code=0 (NDMP4_NO_ERR) Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: service_terminate called Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026] DEBUG: received CLOSE command from [MediaAgent2].63379