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NDMP backup stuck in  CommVault

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ndmp
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dp
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Applies to

  • 7 mode
  • NDMP
  • CommVault

Issue

  • NDMP backup fails for a volume in phase I where dump generates the list of files that need to be backed up using an inode map.
  • From DMA end, it is stuck without any increment.
  • Please find the error below:

BACKUP.GZ

dmp Wed Jan 11 17:08:28 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Start (Level 0, NDMP)
dmp Wed Jan 11 17:08:28 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Options (b=0, u)
dmp Wed Jan 11 17:08:28 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Filesystem (/vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination)
dmp Wed Jan 11 17:08:28 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Granularity (subtree)
dmp Wed Jan 11 17:08:28 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Snapshot (snapshot_for_backup.26201, Wed Jan 11 17:08:06 IST 2023)
dmp Wed Jan 11 17:08:28 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Tape_open (ndmp)
dmp Wed Jan 11 17:08:29 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Phase_change (I)
dmp Thu Jan 12 11:22:43 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Error (job aborted)
dmp Thu Jan 12 11:22:43 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Tape_close (ndmp)
dmp Thu Jan 12 11:22:43 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Abort (0 MB)
dmp Thu Jan 12 11:22:43 IST 2023 /vol/APPLICATION/APPLICATION_LEGALNASDOC/Destination(3) Error (DUMP IS ABORTED)
  • To further analyze this issue, collect Perfstat logs.

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