Skip to main content
NetApp Knowledge Base

NDMP authentication fails after adding new node to cluster

  1. Last updated
  2. Save as PDF
Views:
1,336
Visibility:
Public
Votes:
3
Category:
ndmp
Specialty:
dp
Last Updated:

Applies to

  • ONTAP 9.7+
  • Joining nodes to the cluster
  • NDMP

Issue

  • New nodes are added to the cluster
  • The cluster already has NDMP enabled, and authentication configured
  • The "control connection" LIF is moved to one of the new nodes
  • NDMP authentication fails with the errors

getpwnam_r failed with error: '2', errno: 2 [No such file or directory]
Error: show failed: Cannot get password for user 'username'

WARN: getpwnam_r failed with error: '2', errno: 2 [No such file or directory]. Retrying
ERROR: getpwnam_r failed after 4 tries.

  • If the "control connection" LIF is moved back to its original node, NDMP authentication works

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.