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CommVault unable to discover the NetApp cluster

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Applies to

  • ONTAP 9
  • CommVault
  • NDMP

Issue

Multiple errors can be seen on CommVault when discovering NetApp Cluster:
  • Commvault NDMP Backup: could not authenticate on connection [Cluster1].
  • Failed to authenticate with array [Cluster1]. Please check the credentials.
  • Failed authenticating NDMP connection to host [Cluster1]. Please check the login and password.

 

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