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Unable to reach Active IQ Digital Advisor from the ONTAP System Manager capacity view

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Applies to

  • NetApp ONTAP System Manager (OSM)
  • Active IQ Digital Advisor (AIQDA)

Issue

  • Messages similar to the following are displayed within the ONTAP System Manager web GUI:
    • Unable to reach https://activeiq.netapp.com to view capacity history. Verify your network.
    • Unable to reach Active IQ Digital Advisor
    • Register with Active IQ to view historical data.
    • Unable to reach Active IQ Digital Advisor from the ONTAP System Manager capacity view
    • Register with Active IQ to view the support cases associated with this cluster.
    • Active IQ to view the support cases associated with this cluster

 

 

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