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Unable to reach Active IQ Digital Advisor from the ONTAP System Manager capacity view

  1. Last updated
    Oct 16, 2023
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Category:
oncommand-system-manager
Specialty:
om
Last Updated:
10/16/2023, 11:05:35 AM

Applies to

  • NetApp ONTAP System Manager (OSM)
  • Active IQ Digital Advisor (AIQDA)

Issue

  • Messages similar to the following are displayed within the ONTAP System Manager web GUI:
    • Unable to reach https://activeiq.netapp.com to view capacity history. Verify your network.
    • Unable to reach Active IQ Digital Advisor
    • Register with Active IQ to view historical data.
    • Unable to reach Active IQ Digital Advisor from the ONTAP System Manager capacity view
    • Register with Active IQ to view the support cases associated with this cluster.
    • Active IQ to view the support cases associated with this cluster

 

 

 

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