Skip to main content
NetApp Knowledge Base

Take Offline option doesnt function in OSM if a LUN status is Space Error

  1. Last updated
  2. Save as PDF
Views:
474
Visibility:
Public
Votes:
0
Category:
ontap-system-manager
Specialty:
OM
Last Updated:

Applies to

  • ONTAP System Manager(OSM) 9.11.x
  • LUNs

Issue

  • 'Take Offline' option on right-hand side 'More' menu doesnt function in OSM GUI if a LUN status is 'Space Error'
  • When a LUN  have the status as 'Space Error' the 'More' menu on the right-hand side always has the option 'Take offline'

Space Error vol attempt to take offline from right side menu

  • Clicking  that doesn’t toggle to 'Bring Online' although GUI says LUN "<LUN_Name>" is now offline, the status stays as 'Space Error'

Space Error vol GUI message

LUN status is Space Error

  • However the right-hand side menu works as expected if a LUN status is ONLINE/OFFLINE i.e.  If its online, we have the option as 'Take Offline' and if its offline, the menu toggles to 'Bring online'

LUN status is ONLINE/OFFLINE

Offline vol made Online from right side menu

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.