Skip to main content
NetApp Knowledge Base

System Manager shows ERR_SSL_KEY_USAGE_INCOMPATIBLE using Chrome 119+ or Edge 121+

Views:
1,622
Visibility:
Public
Votes:
0
Category:
ontap-system-manager
Specialty:
om
Last Updated:
2/4/2025, 8:47:01 PM

Applies to

  • ONTAP System Manager (OSM)9.7 or later
  • Using server certificate created in ONTAP 9.4 or earlier
  • Google Chrome 119.0.6045.160 or later
  • Microsoft Edge 121.0.2277.83 or later

Issue

  • Accessing OSM after updating Chrome to version 119+  and/or Edge 121+ fails
  • Error:

This site can't be reached
The webpage at https://<CLUSTER_MANAGEMENT_IP>/sysmgr/SysMgr.html might be temporarily down or it may have moved permanently to a new web address.
ERR_SSL_KEY_USAGE_INCOMPATIBLE

1716fdf5-43ca-4139-90e0-01ceac9d621f.png

  • OSM works when using previous versions of Chrome or Edge
  • OSM also works with Firefox

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.