Skip to main content
NetApp Knowledge Base

Fail to login in OSM due to access denied via cert auth type

  1. Last updated
    Jun 13, 2023
  2. Save as PDF
Views:
138
Visibility:
Public
Votes:
0
Category:
system-manager
Specialty:
om
Last Updated:
6/13/2023, 3:38:54 PM

Applies to

  • ONTAP 9.x
  • ONTAP System Manager(OSM)

Issue

  • Fail to login via OSM GUI with error: "Sign In Failed. Please verify Username and Password"
  • Login via CLI works
  • apache-error.gz in ASUP shows:

Denied access to user '<customer_organization_user_ID>', application 'http', auth method 'cert'

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.