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Fail to login in OSM due to access denied via cert auth type

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Category:
system-manager
Specialty:
OM
Last Updated:

Applies to

  • ONTAP 9.x
  • ONTAP System Manager(OSM)

Issue

  • Fail to login via OSM GUI with error: "Sign In Failed. Please verify Username and Password"
  • Login via CLI works
  • apache-error.gz in ASUP shows:

Denied access to user '<customer_organization_user_ID>', application 'http', auth method 'cert'

 

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