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Fail to login in OSM due to access denied via cert auth type

  1. Last updated
    Jun 13, 2023
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136
Visibility:
Public
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Category:
system-manager
Specialty:
om
Last Updated:
6/13/2023, 3:38:54 PM

Applies to

  • ONTAP 9.x
  • ONTAP System Manager(OSM)

Issue

  • Fail to login via OSM GUI with error: "Sign In Failed. Please verify Username and Password"
  • Login via CLI works
  • apache-error.gz in ASUP shows:

Denied access to user '<customer_organization_user_ID>', application 'http', auth method 'cert'

 

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