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Permission Denied when retrieving keys due to SKLM certificate change

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Category:
ontap-9
Specialty:
Core
Last Updated:

Applies to

  • ONTAP 9
  • NetApp Volume Encryption (NVE)
  • IBM Security Key Lifecycle Manager (SKLM)

Issue

  • NVE volumes encrypted using SKLM key server
  • SKLM host certificate was renewed
  • After a controller reboot, keys can not be pulled to ONTAP cache
  • Key servers show "Available" status when running key-manager external show-status
Error observed when trying to restore keys:

Warning: Unable to list entries on node <node>. KMIP "Get" command failed
on external key server "IP_addess:5696". Cryptsoft error: "Response
status: OPERATION_FAILED. Reason: PERMISSION_DENIED. Message:
xxxxxxxx The KMIP user is not authorized to access the target
object.".

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