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SwitchEndOfSupport_Alert - AutoSupport Message

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9
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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9.13.1+
  • CN1610 Cluster Switch

Issue

  • Received SwitchEndOfSupport_Alert in event log message:

[netapp1-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchEndOfSupport_Alert , Alerting Resource = netapp-cn1610-01 raised by monitor ethernet-switch
[netapp1-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchEndOfSupport_Alert , Alerting Resource = netapp-cn1610-02 raised by monitor ethernet-switch

  • Persistent health alert reporting SwitchEndOfSupport_Alert:
Monitor ethernet-switch ethernet-switch
Alert ID SwitchEndOfSupport_Alert SwitchEndOfSupport_Alert
Alerting Resource netapp-cn1610-01 netapp-cn1610-02
Subsystem Switch-Health Switch-Health
Indication Time Mon Dec 02 15:28:49 2024 Mon Dec 02 15:28:49 2024
Perceived Severity Major Major
AutoSupport Triggered false false
Probable Cause Out_of_service Out_of_service
Corrective Actions 1) Review the switch's support status. Upgrade to a newer, supported switch model. 2) Monitor the switch's performance and health closely, addressing any issues that arise promptly. 3) Ensure that the switch's firmware and software are up-to-date and compatible with the rest of the network infrastructure. 4) Maintain regular communication with the switch vendor for any updates or assistance required during this period. 1) Review the switch's support status. Upgrade to a newer, supported switch model. 2) Monitor the switch's performance and health closely, addressing any issues that arise promptly. 3) Ensure that the switch's firmware and software are up-to-date and compatible with the rest of the network infrastructure. 4) Maintain regular communication with the switch vendor for any updates or assistance required during this period.
Node ID netapp1-01 netapp1-01
Enable Asup for This Alert false false
Alert Clear Time

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