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SwitchInfoUpdateFailure_Alert after ONTAP upgrade

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Category:
fabric-interconnect-and-management-switches
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hw
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Applies to

  • ONTAP 9
  • FAS2720
  • Cisco Cluster Switch (N9K-C9336C-FX2)
  • 4-node cluster

Issue

  • After upgrading ONTAP from version 9.16.1P7 to 9.16.1P11, the following alert appears only for one node in the cluster:
::> system health alert show
               Node: node-02
           Alert ID: SwitchInfoUpdateFailure_Alert
           Resource: resource.node.com(FLX000000)
           Severity: Major
    Indication Time: <time>
           Suppress: false
        Acknowledge: false
     Probable Cause: Information from the Ethernet switch
                     'resource.node.com(FLX000000)' is no
                     longer being updated. Other switch alerts might
                     indicate possible causes for the issue.
    Possible Effect: When switch information is not being updated,
                     monitoring of the switch's performance and health has
                     stopped, potentially leading to unnoticed issues,
                     service disruptions, and loss of communication.
                     Furthermore, the log collection configuration will be
                     deleted after 7 days.
::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster
                  ok
13 entries were displayed.
  • No LIF or Port issues are seen.
  • Alert returns after deleting.
  • Running cluster ring show in diag mode has Node02 as Primary.

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