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How to escalate a case with Cisco support

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Category:
fabric-interconnect-and-management-switches
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globalops
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Applies to

  • Cisco MDS and Nexus switches purchased from NetApp
  • Open case with Cisco Technical Assistance Center (TAC)

Description

  • Escalate the Cisco case online or by phone
  • Support case manager online also allows to request case reassignment, request case updates, and raise case severity

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