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Unable to generate supportsave logs using SANnav

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san
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Applies to

SANnav

Issue

 Unable to generate supportsave from SANnav and getting below error:
“Failed to generate Supportsave for switch 192.168.XX.XX. Reason: 192.168.XX.XX :Exception while trying to create the switch specific folders under 'technicalsupport' directory or while verifying file write permission..”

 

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