Skip to main content
NetApp Knowledge Base

How to retrieve lost Brocade license

  1. Last updated
  2. Save as PDF
Views:
3,951
Visibility:
Public
Votes:
1
Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

Brocade Fiber Channel (FC) switches.

Answer

  • Log into your Broadcom account using the domain used to register license and go Brocade Global Support
    • Upgraded Brocade support portal to Enterprise level which is required to access the License Portal via the Support Portal
      •    Click on the arrow next to your name on the upper right
      •    Click on MyProfile
      •    Click on Build my Profile
      •    Click on Yes, I want to Build my Profile
      •    Enter all valid company and address details
  • Go to the Licensing portal to view your license registered to a serial number How to retrieve lost Brocade license?
  • TruFOS Certificate request on switch 9.2 and above, retrieve License ID from switch using license show

How to retrieve lost Brocade license?    

Additional Information

  • If the transaction key or license key generated for a license purchased through NetApp is lost it can be retrieved via a non-technical case handled by the NetApp Customer Service Representative (CSR) team.
  • Select 'Installed Products' under the category when opening.
  • Retrieve POD optics kit license.
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.