Chassis Warning C4-1006 and Critical C4-1010 Message reported on Brocade switch
Applies to
- Brocade DCX
- X6 directors
IssueFormat
- One of the port blade on the switch went to disabled state with below errors reported under errdump :
2020/01/22-19:07:06, [C4-1010], 433, SLOT 2 | CHASSIS, CRITICAL, DCX, S12,C0: Above normal hardware errors were observed: fault1:0x1, fault2:0x64 thresh2:0xb000xxx.
2020/01/22-19:20:41, [C4-1006], 434, SLOT 2 | CHASSIS, WARNING, DCX, S12,C0: Various non-critical hardware errors were observed: fault1:0xa, fault2:0x64 thresh1:0xa0000xxx.
2024/04/10-23:18:47:025732 (IST), [C4-1045], 2241569/1871933, SLOT 1 | CHASSIS, INFO, DCX, Single parity error detected in ftb statistics memory, slot 4 index 0, OID:0x43xxx, SPOID:0x43xxx, c4_ftb.c, line: 591, comp:insmod, ltime:2024/04/10-23:18:47:0254xx
- In the example above, the error is being reported by slot 2 CP which is monitoring the switch but it is reporting an issue on blade on slot 12(S12) chip 0.
HAshow
reports current active CP as slot 2:
Local CP (Slot 2, CP1): Active, Warm Recovered
Remote CP (Slot 1, CP0): Standby, Healthy
HA enabled, Heartbeat Up, HA State synchronized
slotshow -m
shows he blade on affected slot ( here slot 12 as per the above log snippet) as healthy.
slotshow -m:
Slot Blade Type ID Model Name Status
--------------------------------------------------
1 CP BLADE 175 CPX6 ENABLED
2 CP BLADE 175 CPX6 ENABLED
3 SW BLADE 178 FC32-48 ENABLED
4 SW BLADE 178 FC32-48 ENABLED
5 SW BLADE 178 FC32-48 ENABLED
6 SW BLADE 178 FC32-48 ENABLED
7 CORE BLADE 177 CR32-8 ENABLED
8 CORE BLADE 177 CR32-8 ENABLED
9 SW BLADE 178 FC32-48 ENABLED
10 SW BLADE 178 FC32-48 ENABLED
11 SW BLADE 178 FC32-48 ENABLED
12 SW BLADE 178 FC32-48 ENABLED
- Before proceeding with solution initially check if the error messages are still being generated or not.
- If error messages are stopped then they can be ignored, C4-1045 is an informational type message ( Severity - INFO) that can be incorrectly shown by Flow Monitor and it is normally transient, it can be ignored if messages do not reoccur.