Skip to main content
NetApp Knowledge Base

Brocade switch Firmware download fails using FTP

Last Updated:

Applies to

  • Brocade switches
  • FTP
  • Filezilla server


  • Running the firmware download command gives below error during FOS upgrade:

<switchname>:<switchadminuser>> firmwaredownload
Server Name or IP Address: w.x.y.z
User Name: <ftpuser>
File Name: /v9.0.1c_G6_ENTRY
Network Protocol(1-auto-select, 2-FTP, 3-SCP, 4-SFTP) [1]: 2
Server IP: w.x.y.z, Protocol IPv4
Checking system settings for firmwaredownload...
Failed to access ftp://admin:**********@w.x.y.z//v9.0.1c_G6_ENTRY/release.plist
The server is inaccessible or firmware path is invalid. Please make sure the server name or IP address, the user/password and the firmware path are valid.

  • Path to the folder holding the firmware package and FTP server, ftpuser credentials are validated using a filezilla server.


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.